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Frequently Asked Questions

 

What is your shipping Policy?

My shipping is handled by my professional print lab and I trust them to deliver your art work in a safe and secure way. You will receive an email when your art is shipped. We will readily ship art anywhere in the world.

 

What currency is your website in?

Canadian Dollars.

 

 

 

What is your Policy on Returns/Exchanges/Refunds? 

I stand by my art 100%. If you receive an art piece that is not satisfactory you may return it for a refund or replacement. Likewise if you receive a package that is damaged in shipping please notify the courier at time of delivery if you see it right away. If not, please take pictures of the damaged packaging and/ or art work and send to me. This does not happen generally as I use professional shipping companies.

 

Where can I find your general Terms and Conditions / Privacy Policy

Terms and Conditions  HERE              and Privacy Policy     HERE

I am making every effort to be in compliance with the new GDPR requirements now in effect for the EU / EEA

 

What medium do you recommend I get the image I want printed on?

That really depends on the image and your style of home. Any image can be put on any medium, but some may look better than others. Fine Art paper with matting and framing is the traditional art look. I think this does an excellent job of showing all images well, especially black and white images. You can't beat a white matting with a simple black frame for this. (But that's just my opinion). Stretched Giclee Canvas prints are good for most homes, and for a touch of extra class you can add a float frame.

Face-mounted Acrylic and Aluminum prints really show off an image with maximum punch. They can be a touch modern looking for some homes and reflect a lot of light. So keep this in mind. Low gloss versions can be ordered of these.

All images are printed with Archival inks and will last a long time. ( up to 100 years)

 

How can I keep up with your new work?

There are a few ways that you can follow along in this journey of mine.  I post to my blog frequently and you can sign up to receive notifications. And also to receive my newsletters. Sign up HERE for this

Also I post on a Facebook Page and Instagram.

 

Are your images photoshopped?

Good question. I use Adobe Lightroom for all my processing of the RAW images. With this program I adjust and correct the colours, contrast, saturation, and general feel of the image.  For all my landscape, wildlife and general underwater photography this is my main workflow. I do not alter or manipulate the image to show a reality that did not exist in the first place.

My use of Photoshop for these images is limited to particle/ back scatter removal in underwater images (the least favorite aspect of my photography) and geometric distortion correction created by some of the ultra wide angle lenses I use.

Additionally I use Photoshop somewhat heavily for my Underwater Flower series. This is one area of my photography that I use a bit of artistic license (I am creating art after all). The images are not manipulated to change the structure of the flowers or the reflections- these are how the camera recorded them, but I do quite extensive colour work to get the backgrounds and overall look how I want them. With this series of photographs I am not trying to record a natural event, but rather using my camera and processing ability to show a unique and abstract view of commonly seen flowers.

I also use photoshop sometimes to help me in the stitching process when I am making large multi-shot panoramic images.

 

How do you take the images that appear half in and half out of the water?

I use an underwater housing for all my in water images. On the housing is a glass dome that sits in front of the lens. By carefully positioning the camera at the surface with the dome partially submerged I can create an image where you see above and below the waterline. These so called "split shots" are done with a single frame. They are not multi shot composites.

 

What camera do you shoot with?

Nikon D800e primarily. Both for above water and underwater. The housing I use for my camera is a Canadian made brand called Aquatica.

 

What is your favorite country to travel to?

It is usually the last country I was just in.  Botswana was pretty mind blowing though.

 

 

If you still have questions then please call or email me. Info found in Contact tab above.

 

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

I stand by my work so if you are not completely satisfied with your purchase I will replace it or offer a refund. All efforts are made by my professional print partner to package and ship products safely. If you receive a damaged product please retain all packaging and paperwork and contact me immediately.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Only Archival pigments and papers are used in the printing of these images. As well as acid free mounting materials when framing. Archival products will retain colour and vibrancy for 100 years.

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